7Days7SalesTips – # 7 – Honesty goes a long way!

Charging customers only when it is RIGHT…

In a world where companies are looking to charge subscriptions fees to the users in whatever way they can, Slack is adopting “Fair Billing Policy”.

When you upgrade your team from free to paid subscription, you don’t have to pay for all the members who are using the app.

Slack will charge you for only those users who are active on the date of upgrade.

Also, if you are on a paid subscription and add new members partway into the billing cycle, Slack charges only for the cost of the time used.

If a member hasn’t used Slack in over 14 days, he is considered INACTIVE, and Slack deposits the credit for unused portion of the billing period back to the account.

This way, Fair Billing policy builds trust and credibility in Slack’s users.

What’s the result?

Slack has more than 85K paid customers and over 10M+ daily active users.

When you adopt a fair pricing strategy, customers believe and trust in you, which increases the sales multifold.

How are you pricing your products or services? Are you charging your customers fairly?


#7Days7SalesTips #SalesStrategy #Pricing #CustomerRelationships

Published by: Zeeshan Sajid Amin

Zeeshan Sajid Amin is a Senior Media Professional with proven record of driving better revenues, productivity & profitability for the various companies he worked with. His key expertise Include (& go beyond) : Revenue generation, Ideation, Content, Partnerships & OTT. He has participated in launching major sales campaigns for several leading regional media houses/television channels, including ARY Digital, B4U Aflam, B4U Plus, NEO Cricket, Zee Aflam and Zee Film Hindi, contributing in recent years to multi-million $ revenue generation. Follow him on Linkedin: www.linkedin.com/in/zeeshansamin

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