This is my tried & tested secret to win over your customers.

The best way to win over your customers is to show them that you care.

Who can do that best ?


Employees are the face of the company. They make everything work. They interact with the customers before the product gets to them (your customer).

It is not about those Pool tables, free snacks, birthday parties and weekly breakfasts.

It is about the small details – on time salaries, recognizing performers and providing enough opportunities to learn.

My experience has been:

1) Happy staff is the shortcut to better customer service.

2) Customers are humans first and they loved to be cared.

Care more for your employees and they will care for your customers.

Do what AI and technology can’t do – be more “human”.


#happycustomer #employeefirst #customerfocused

Published by: Zeeshan Sajid Amin

Zeeshan Sajid Amin is a Senior Media Professional with proven record of driving better revenues, productivity & profitability for the various companies he worked with. His key expertise Include (& go beyond) : Revenue generation, Ideation, Content, Partnerships & OTT. He has participated in launching major sales campaigns for several leading regional media houses/television channels, including ARY Digital, B4U Aflam, B4U Plus, NEO Cricket, Zee Aflam and Zee Film Hindi, contributing in recent years to multi-million $ revenue generation. Follow him on Linkedin:

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