People buy more from familiar faces.
Last month, I got a call from a shop I frequently visit.
The manager was asking about my well-being and that of my family.
Apart from showing they care, this also worked as an excellent reminder for me for the shop.
It was one of the first places I visited when malls re-opened.
Taking care of existing customers go a long way as businesses shouldn’t be a revolving door of customers.
Humans tend to repeatedly gravitate toward, things they are familiar with.
Familiarity which is created thru trust and visibility.
Looking for an extra stream of revenue for your business?
Try building more trust with the existing customers!
