Story of a Business Owner, KPIs and his obsession with firing…
We need your help to restructure our team.
> Please explain more, what do you mean?
We need to get rid of our non-performing talent.
> Ok, do you have any performance management system?
No, we trust our employees.
> Then why don’t you trust that they are doing their best , may be market is not supporting and your product needs to get better?
Our competitors with same product and services are doing way better.
> Your HR must apply KPIs
Sorry we cannot !
> I understand – may I know what you think is the most important stakeholder influencing your business growth?
> Wrong- Motivated & Productive people
Can you please explain, Zeeshan?
> It is must for any organisation to understand and recognise, Quantitatively & Qualitatively , the talent who “really” does the job & gets the work done. This helps and ensures the important people are rewarded on the right time. While setting standards for weak-performers.
But we have weekly breakfasts, a pool table, & we pay really well!
> That is for everyone, how are you differentiating, recognising & motivating your performers?
Sounds good, let us implement a KPIs system before we take any steps of restructuring.